AfricaComplaints.com » Telecommunications

Autopage

My congratulations to Autopage for finding a loop hole between networks as a service provider. In this way Autopage can play up the competitive nature of the networks at the same time use smoke and mirrors to enable itself as a provider to take advantage of the short comings of the networks. For example should a customer purchase a bundle from one particular network a warning SMS may be sent upon depletion of said bundle depending on the network and your package. This enables them to withhold such information from their customers to which they can refer their customers to the terms and conditions should there be any discrepancies. This means if one should purchase a data bundle then exceed the data by the amount of R25000 upon activation of your service the first month of usage you are liable for that usage irrespective of receiving an alert from your service provider or not. It is considered a courtesy by Autopage to red flag your account with such irregular activity as purchasing a R 341 service and running it up to R25 000 upon the first month of activation. Since the SMS is not included in that customers package they become liable. Furthermore, should the customer not be able

Date:

Company: Autopage

Country: South Africa   City: South Africa

Category: Telecommunications

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