AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - ARE YOU KEEPING MY INFORMATION SAFE??? | #235116

Vodacom
ARE YOU KEEPING MY INFORMATION SAFE???

I was phoned yesterday by a Lady, who wanted to sell a contract to me. I am afraid because she had most of my detail, and I am not a costumer of the service provider she mentioned.

I am a very loyal Vodacom costumer. How can you allow people to phone me and sell contracts over the phone!

She wanted my physical address to deliver the phone. I misunderstood her about what the phone call was about an I thought I won a phone, so I provided my address. She wanted to know what my salary was and wanted to know when the debit order could go off. Just to test her I said the 3rd of each month, and she said no, the 1st is better for her.

She made a disturbing comment, that she understands that I must feel uncomfortable to do this over the phone, it is better and quicker.

I told this lady that I am a Vodacom costumer, and she said "No its fine, we can transfer the befits from supplier X to Vodacom"

I am just concerned for this lady had most of my detail and how safe are you keeping my details.

If this is a trend for Vodacom to sell this type of important contracts over the phone, this could cause big problems for!!!

Criminals could use this type of trend!!!

Date:

Company: Vodacom

Country: South Africa   City: Not sure

Category: Telecommunications

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