AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Taking out a new contract over the phone | #235099

Mtn
Taking out a new contract over the phone

I was phoned yesterday by a Lady, who wanted to sell a contract to me. I am afraid because she had most of my detail, and I am not a MTN costumer. She said the contract is with MTN.

She wanted my physical address to deliver the phone. I misunderstood her about what the phone call was about an I thought I won a phone, so I provided my address. She wanted to know what my salary was and wanted to know when the debit order could go off. Just to test her I said the 3rd of each month, and she said no, the 1st is better for her.

She made a disturbing comment, that she understands that I must feel uncomfortable to do this over the phone, it is better and quicker.

This could be very disturbing and if MTN's name is used, this could provide very big loopholes for.

I told this lady that I am not a MTN costumer, and she said "No its fine, we can transfer the befits from MTN to the other supplier"

I am just concerned for this lady had most of my detail.

Date:

Company: Mtn

Country: South Africa   City: Not sure

Category: Telecommunications

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