AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Out of stock and breach of contract by Telkom | #234259

Telkom
Out of stock and breach of contract by Telkom

I got a Telkom Simple ADSL line installed at my house on 7 July 2013. Part of the package deal is a free 3G dongle with once-off 500MB data.

On the day of installation I was informed they are out of stock and will get in the next week. I have written my name in their customer call book 4 times (4 different scrappy books!!) and still no reply.

When I said I will not pay my next account I was threatened and told my service will be suspended! So they break their part of the contract, but I must keep on paying!

I am sorry, this is pathetic Telkom service!! It's been more than 3 months now!!

I am sure Neotel will have better service!!

Date:

Company: Telkom

Country: South Africa   City: Woodlands Boulevard Mall

Category: Telecommunications

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