AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Complete Incompetent | #23060

Telkom
Complete Incompetent

I signed up for a line with Telkom to get an adsl line set up - I was apparently put onto a plan which included minutes and more than double the cost of the dsl line - all without my permission.

I was only made aware of this after 3 months, as the clever folk at Telkom could find the house, the technician could find my address, yet my billings were sent to someone else at a completely different address in the same suburb.

My line has now been deactivated due to non payment - really do Telkom think there are many out there who would settle an account for 7 times what they expect to pay, all based on an sms??? with no detailed billings (those were delivered elsewhere). And when I requested a detailed billing, I only received a small detailed statement.

get your acts together telkom - you're useless!!!

Date:

Company: Telkom

Country: South Africa   City: Call Center

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google