AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Paying for services not received | #228831

Cell C
Paying for services not received

I purchase a Cell C data contract a few months ago for my IPAD and started using it but the data speed was pathetic and I kept trying to use it but become very frustrated with the slow speed. I then purchased a Vodacom data contract which worked and is still working perfectly with regards to data speed in my area. I then approached Cell C to cancel my contract and they sent a verification e-mail stating such. However they kept deducting money from my bank account although I was not using the service. I contacted them again to cancel and they assure me it was cancelled but once again they deducted money from my account.

Date:

Company: Cell C

Country: South Africa   City: Bryanston

Category: Telecommunications

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