Complaint / review / scam report
Telkom
DISRUPTION OF SERVICES

A call was logged two weeks ago regarding a fault on my DSL line. A technician was finally sent to my place today. Instead of fixing a problem, she has now disrupted the entire Telkom connection

From having a slow line, I now have the following:
NO TELKOM VOICE LINE
NO TELKOM DSL LINE

I have contacted the call center (10210) around 10x, you get transferred to everybody before they tell you they looking into

A simple problem, has resulted in 6 hours of no connectivity

Still waiting for feedback . . . still waiting for a technician to be dispatched . . .
Date:

Offender: Telkom

Country: South Africa   Region: All Country   City: DURBAN

Category: Telecommunications

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