AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Aaron has got an extreme rude mentality | #211857

Telkom
Aaron has got an extreme rude mentality

I applied at your Telkom branch in Centurion mall for an simple uncapped adsl. Two weeks later i followed up with Aaron and he advised me that Telkom is still busy with the query, and that i should not worry as telkom want my money, i must just be patient. The next day i went to store again as what Aaron told me sounded too much like trying to get me out of the store, which was correct. The next day i spoke to Annaat from that same store and had to hear that the case was Closed due to no ports available in my area. I was livid as no one even contacted me. But i remained calm and requested Annaat to please open the case, she did so and two days later they installed my telephone line. Monday 16/09/2013 i spoke to Annaat and she said she will assist me with the migration. Now when i was at your branch they told me that the order was only processed yesterday for migration but i requested it monday. The lady called Aaron and he treated me like an. I told him straight i am not an but obviously he does not understand my query. He gotso rude and said that he is not going to get anywhere, turned around and walked away. Eventually another lady in your branch assisted me with inf

Date:

Company: Telkom

Country: South Africa   City: Centurion Mall

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google