I got a phone call a few days ago from Vodacom stating that I can get a free Samsung Galaxy Pocket plus a R900 Voucher from them for being a Vodacom customer. I then agreed to this because it is FREE. I received the phone today and then decided to call Vodacom just to realise that these things were actually not free at all. There's actually a cost of R135 per month involved. THIS IS FALSE ADVERTISING FROM THE CALL CENTRE AGENT MURIAL WHO PHONED ME!!! I am totally upset with this. So when I spoke to the Manager at the Sales department today all they do is tell me that the couriers will come and collect the phone from the address it was delivered to. I WANT THIS DEAL FOR FREE AS PER THE CALL CENTRE AGENTS PHONE CALL TO ME! I will not be returning the phone to anyone unless this problem is solved and the phone is given to me for free. I have been a loyal Vodacom customer for long now and never have I had any problems with Vodacom. I expect feedback ASAP as well.
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