AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - RETURN FAULTY CELLPHONE, AND CANCELLED CONTRACT | #203478

Autopage
RETURN FAULTY CELLPHONE, AND CANCELLED CONTRACT

I TOOK OUT A CELLPHONE CONTRACT FROM ALL TECH AUTO PAGE NI CITY MALL, THE HANDSET WAS FAULTY AND I RETURNED IT WITHIN THE COOL-OFF PERIOD, IT WAS 3 DAYS, I WAS TOLD THAT I WILL HAVE TO WAIT 2 WEEKS FOR ANOTHER HANDSET, I DID NOT WANT TO WAIT SO I CANCELLED THE CONTRACT, I COMPLETED A FORM TO CONFIRM THIS
AT THE END OF THE NEXT MONTH MONEY WAS DEDUCTED FROM MY BANK ACCOUNT, THE CONTRACT WAS NEVER CANCELLED, I MADE NUMEROUS PHONE CALLS TO THEM WITH NO AVAIL
ANOTHER MONTH PASSED AND ANOTHER AMOUNT WAS DEDUCTED AGAIN, I COULD NOT GET THIS THING CANCELLED
I WAS EVENTUALLY BLACK LISTED, AND CANNOT NOW GET MY NAME CLEARED AT ITC
I DONT KNOW WHAT TO DO ANYMORE
THIS IS TOTALLY UNACCEPTABLE, BECAUSE I RETURNED THE CELLPHONE WITHIN THE COOL-OFF PERIOD, AND CANCELLED THE CONTRACT, NOW I AM BLACKLISTED

Date:

Company: Autopage

Country: South Africa   City: N1 CITY BRANCH GOODWOOD

Category: Telecommunications

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