AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Cant even take out a contract- USELESS | #199857

Virgin Mobile South Africa
Cant even take out a contract- USELESS

I have been trying for a week to take out a new contract with no success. Firstly I was told my application was successful and my phone would be delivered within a week. The following week i called in Monday, Tuesday and Wednesday to try find out whats going on. Each day is a different story (cant verify banking details then they had no idea what was going on). I am now told the courier department couldn't get hold of me, yet I have not had one missed call. A week later no phone, no contract and no contact from the porting department.

This makes me wonder if u should take out a contract here because of how useless they have been

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: JHB

Category: Telecommunications

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