AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Inability to provide service I pay fo | #186863

Telkom
Inability to provide service I pay fo

Very high latency. Line is unusable it is so slow. High latency during peak hours. Ping to local server: [URL Removed] Ping to international server: [URL Removed]

Extreme line noise: Downstream Upstream
Line Coding (Trellis):
On On SNR Margin (dB): 175 130
Attenuation (dB): 405 235
Output Power (dBm): 73 81
Attainable Rate (Kbps): 8576 928 Rate (Kbps): 2048 512 D
(interleaver depth): 1 1 Delay (msec): 0.13 0.25

DON"T JUST RESET THE PORT AND CLOSE THE CALL SAYING IT IS WORKING AND SLOW SPEED IS TO BE EXPECTED!!!

Pings of over 600ms to LOCAL servers and over 1 SECOND international is not acceptable! The pings drop to less than 30ms in the mornings for local and less than 250ms international. I pay for the service I better get what I pay for!

Date:

Company: Telkom

Country: South Africa   City: Fairlands

Category: Telecommunications

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