AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - USELESS network, USELESS SERVICE | #318801

Telkom
USELESS network, USELESS SERVICE

Since around 14h00 hours yesterday.
online gaming on telkom has become IMPOSSIBLE,
So for all those who wish to get a telkom uncapped account for online gaming, DONT bother.
The pings to the LOCAL SA server for DOTA2 are around 1000ms as a minimum and ranges up to couple seconds and I am located in Durban,
COD servers, wont even let you join a game.
about a few weeks ago the entire telkom network crashed and had no connectivity.
WHAT is going on TELKOM?
I am sick of this pathetic service.

Please be advised I am qualified with a bsc electronic engineer. So i have done sufficient testing to isolate the problem, which resides in TELKOM itself.

ADSL Link Downstream Upstream
Connection Speed 1024 kbps 507 kbps
Line Attenuation 44.0 db 27.2 db
Noise Margin 14.8 db 18.4 db

As you can see my line is fine.
SPeed test also gives me fine results if i Ping MTN SA or something. but then I again I suspect that you guys have tweaked the results from that of the [URL Removed] or detect all the test servers and give maximum performance which is very easy to implement.,
I refuse to pay for bad service. Firstly you guys are the most expensive. and not the most unreliable either?

Date:

Company: Telkom

Country: South Africa   City: SOUTH AFRICA

Category: Telecommunications

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