AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom latency to International servers | #304335

Telkom
Telkom latency to International servers

The problem is International latency. Local Latency is fine.
Telkom 2Mb (recently upgraded) uncapped - [URL Removed]
Afrihost prepaid - [URL Removed]

I used [URL Removed] so I can access international servers.
This explains why all my online games are un-playable on the Telkom network.

I called the call center, not to my surprise "uhm I'll send a technician"
Also as expected the technician couldn't do anything and said he will get back to me. Two days later... no word.
Funny though I got an sms the next day saying the issue has been resolved.

Anyyyyways
I asked my friend who lives about 5 km away from me
Kabega > Rowellan Park for those who know Port Elizabeth.
He racked up 620 ms to the same Paris server yesterday.

I can't accept this latency, keeping in mind a week and a half ago it was perfectly fine.
Only thing I can think of is that my line was upgraded around the same time, although I have no evidence that it's related and don' think it is.

So yea, there it is.

Date:

Company: Telkom

Country: South Africa   City: Port Elizabeth

Category: Telecommunications

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