AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell phone repairs | #18628

Cell C
Cell phone repairs

I AM HONESTLY NOT HAPPY AT ALL WITH THE BAD SERVICE FROM YOU AS A PROVIDER.

I took my blackberry 9300 into cell c Alberton branch, for repairs the second week of December 2012, I was told they will let me know what was wrong with the phone but nothing happened till I went back to the outlet on the 8th of January 2013 to be given a quotation which I rejected and was told I will get back my cell phone within 7 working days. BUT TO MY SURPRISE NOTHING HAS HAPPENED UNTIL THIS DATE AND I AM TOLD THERE'S NO RESPONSE FROM THE REPAIRS CENTRE.

NOW IT'S A PROBLEM TO RETURN BACK WHAT BELONGS TO ME WHILE CELL C WILL ENJOY DEDUCTING MY MONEY AT THE END OF THE MONTH FOR MY CONTRACT??? I need a response asap or will cancel my contract with you guys with immediate effect. I need that cell phone back as I am aware of the hide and seek being played by your repairs department.

Kind regards,
Mary-jane

Date:

Company: Cell C

Country: South Africa   City: Alberton, Jhb

Category: Telecommunications

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