AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Incorrect amounts charged on bill | #186073

Mtn
Incorrect amounts charged on bill

I have been charged a ridicoulas amount on my mtn data contract the end for this month.

I have logged this to be investigated at the end of last month, and only recieved feedback when logging this again on friday 16/08.

I cannot account for this and have asked MTN to send me a statement to show me when I used this data.
The sim is inserted in router and I mostly use this for work purposes. My statement shows connections made of times when I am certain where I have not used as there is nobody at home during these times. My router is secured with a strong password and is unbreakable. MTN refuses to do anything about this and is telling me that its all accounted fo

Date:

Company: Mtn

Country: South Africa   City: Cape Town

Category: Telecommunications

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