AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Suspended account without my consent | #176761

Vodacom
Suspended account without my consent

My account has been suspended without my consent. on the 26 July 2013 i received a call from vodacom that they tried to debit the monthly premium and the stop order bounced and they gave me their account number to pay over the counter which i did. i payed R870.50 at standard bank, but to my surprise on the 02 August my number was suspended, why??? i have no idea. I have called the head office and still no one can assist me. The legal dept transfers me to accounts/ acoounts to forensics and forensics to customer care.it seems like none of the depts can assist me.

Date:

Company: Vodacom

Country: South Africa   City: Head office(midrand)

Category: Telecommunications

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