AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - COME ON, NOT AGAIN!!! FIX IT PLEASE!!! | #174883

Telkom
COME ON, NOT AGAIN!!! FIX IT PLEASE!!!

I write this in absolute anger at Telkom once again, i always keep patient with call centre staff and is always accommodating when I have to leave work and sit while a techie repairs the "same" fault.

If whomever reads this from Telkom, please have a look at my account fault history and TELL me why the does my DSL service seem to go from happy to sad every 3 weeks? then I sit with downtime for up to a week to get it working again.

Problem is loss of sync, try and reset ports no luck, as i have mentioned above its not the first time, and to my knowledge the techie does same thing to fix every time.

I am however getting rather fed up of this common occurrence, and would love A) a reason for break in service and B) it to be fixed ASAP!

Want answers NOW!

Hennie Otto

Date:

Company: Telkom

Country: South Africa   City: Durban / Gillits

Category: Telecommunications

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