Complaint / review / scam report
Cell C
New contract no feedback

I called cell c on the 24 july 2013, for a new contract on the samsung lll, i was told the same day i would have my phone the following week, I was not told to fax any documents, I called the monday to change the delivery address and i was told it was approve they can not change the address i must wait till thursday, the 1 August 2013 i contacted cell c once again, i spoke to a lady that really hates her job, she had a bad attitude and told me i must fax a bank statement and id ( i have been a contracted holder with cell c for the pass 8 years ), when i question why has nobody contacted me, she told me this is the requirements and that is it . Someone is not doing they job or staff are not given the correct information to give to the clients, I still have no feedback, no phone and i have a current contract that i think i should cancell .
poor service and no feedback

Offender: Cell C

Country: South Africa   Region: All Country   City: Head office

Category: Telecommunications


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