AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CELLC CONTRACT | #173765

Cell C
CELLC CONTRACT

I RECEIVED A CELLPHONE FROM CELL C WHICH I ACCEPTED, ABOUT A WEEK LATER RECEIVED A SECOND CELLPHONE FROM CELL C, I DIDN'T'T WANT THE CONTRACT SO I CONTACTED CELL C AND ASK THEM TO SEND A COURIER TO COME AND GET THE PHONE. AND THEY DID. 3 MONTHS LATER I RECEIVE A ACCOUNT FOR THE CELLPHONE. I PHONED CELL C NUMEROUS TIMES EXPLAINING THAT I SEND THE PHONE BACK AND NEVER ACTIVATED THE ACCOUNT. THEY CONFIRMED THAT THEY DID RECEIVE TE PHONE, BUT SOMEBODY AT THE CELL C OFFICES ACTIVATED THIS ACCOUNT. CELLC HANDED ME OVER TO ATTORNEYS AND AFTER ABOUT 3 MONTHS THEY CLOSED THE FILE AT THE ATTORNEYS OFFICES. THEY CONTACTED ME AND SAID THAT CELL C LEGAL TEAM WILL CONTACT ME IN 48 WORKING HOURS. IT'S ALREADY 12 DAYS LATER AND NO REPLY. SINCE I SEND THE PHONE BACK TO CELL C IT HAS BEEN 2 YEARS, AND I AM SICK AND TIRED OF STRUGGLING WITH CELL C.

Date:

Company: Cell C

Country: South Africa   City: NORTH WEST

Category: Telecommunications

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