AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CELL C ACCOUNT OPENED IN MY NAME | #238572

Cell C
CELL C ACCOUNT OPENED IN MY NAME

OVER A YEAR AGO I RECEIVED A CALL FROM CELLL C SAYING I HAVE DEFAULTED PAYING FOR A CONTRACT. I TOLD THEM I DO NOT OR HAVE NEVER HAD A CONTRACT WITH CELL C AND THAT MY ID NO. HAD BEEN USED TO OPEN AN ACCOUNT. THEY TOLD ME TO SEND THROUGH AN AFFIDAVIT AND COPY OF MY ID TO THIER LEGAL DEPT WHICH I DID (TO A GENTLEMAN NAMED GRANT I THINK). MONTHS WENT BY THEN ABOUT 3 MONTHS AGO I WAS CONTACTED BY NORMAN BESSICK & ASSOC. ATTORNEYS SAYING MY "ACCOUNT HAD BEEN HANDED OVER BY CELL C FOR NON-PAYMENT". I REPEATED THE STORY. THEY ALSO SAID I MUST FAX THROUGH AN AFFIDAVIT AND COPY OF ID WHICH I DID ON 26.08.2013. EVERYTIME I CALL THE ATTORNEYS THEY SAY THEY HAVE SUBMITTED THE DOCUMENTS TO CELL C TO RESOLVE. CELL C HAS NOT CONTACTED ME TO CLEAR MY NAME OFF THIS ACCOUNT THAT IS NOT MINE. I NEED SOMEONE FROM CELL C LEGAL TO CONTACT ME AND RESOLVE THIS ASAP. THIS HAS BEEN GOING ON FOR OVER A YEAR NOW AND IS AFFECTING MY CREDIT RECORD. TERRIBLE SERVICE FROM CELL C. CELLC NEEDS TO CLOSE THIS OFF. I WILL NOT PAY FOR AN ACCOUNT I DO NOT KNOW OF OR NEVER OPENED.

Date:

Company: Cell C

Country: South Africa   City: DURBAN (DAVENPORT CENTRE

Category: Telecommunications

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