AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Loss of connectivity | #171090

Vodacom
Loss of connectivity

I am having major problems with my internet connection. The most recent case regarding this issue was S3-TVP28-8IDO7.
No one contacted me and the problem still exists, in fact it is far worse.

I use a TP-Link MR3420 3G router with a Vodafone modem. I have update the firmware on the router to the latest version but it made no difference.
The system has been fairly stable for the last 4 months but for the last 2 - 3 weeks things are impossible.

Currently my connection drops every 5 to 10 minutes, mostly in the evenings but also sometimes during the day. If I wait for a few minutes it will eventually reconnect to the network with a different IP address range.

Last night I was planning to do the system updates on my computers using my Night-Owl data. It would appear that I lost 2GB of data as the system will not permit me to maintain a connection long enough to do updates.

Date:

Company: Vodacom

Country: South Africa   City: Vaalwater - Waterberg

Category: Telecommunications

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