AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom - Disappointing Services | #167240

Vodacom
Vodacom - Disappointing Services

My Nokia Lumia 920 which I got in Febraury 2013 which is on contract has given me numerous hardware problems. In the past few months alone i had to take it in for repairs 7 times. It comes back with the same problem. Vodacom knows it is a factory problem yet they are not replacing it. I have to drive to Vodaworld each time to get it repaired and return as after few days the same problem is experienced.
They should have replaced the phone with a new phone by now. Dissappointing service.

Contract holder was never contacted. Job number 8965131-02525347

Date:

Company: Vodacom

Country: South Africa   City: Vodaworld, /midrand

Category: Telecommunications

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