AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom cheats on data deals | #164170

Vodacom
Vodacom cheats on data deals

Vodacom advertises a so called MY1GIG contract for R79 pm, but its actually only a 396MB contract. I signed such a deal on Saturday 22 July, paid R105 in shop and started using up my 1GIG of data. A day later i found my bill stands at R629 already (now i found out it includes R202 for sim card as well). At 340MB mark, it switched over to out-of-bundle rates, which is about 4x more. This means i paid 4x more for the rest of the 604MB data, that i thought was included free in the deal.
Vodacom claims although i pay for the full month at R79, they will only give you some data (Pro-rata) and not as advertised-this i found out after querying my bill. No one tells you this and how much data they will give you, because they know you will use your assigned 1GIG and that is where they from you and they refuse to listen to your complaint any further-be warned! move away.

Date:

Company: Vodacom

Country: South Africa   City: Woodlands-Dionwired

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google