AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom Still Owns me Money | #161965

Vodacom
Vodacom Still Owns me Money

I was overcharged by Vodacom for more than R6000 and were credited 10 days ago they said they will repay me
I am online to 082111 and they are telling me that the admin department has to deal with this but t he (The admin dept) does not take calls
Absurd
My ref no is Ref S3-TTK2U-UC68Y
THEN == VODACOM Called me
Hello zaki99,

As per our telephonic discussion, your query has been attended to and feedback provided.

Regards,

Kashiefa Greeff

THEN == NOTHING HAPPENED, so I called them AGAIN
Utterly Disgusted: I am now online to Vodacom after they called me a week ago and I have received no payment, I get the same story we COULD pay you in 7 days
The ADMIN department does NOT know about my query
PLEASE VODACOM HELP ME OUT HERE!!!
I have been on hold now for 16Min
NOBODY know what is happening
I have seen bad service but this deserves the WORST EVER RATING

NOW I HAVE A NEW REFERENCE No ===== YIPEEEE
Still no money in my account
S3-TV23J-JLTHQ
They actually say they will call me

From Fiddler on the roof:
Young Jewish Man: Is there a proper blessing for the Tsar?
Rabbi: May bless and keep the Tsar... far away from us!
Me: May keep Vodacom .. far away from from us!!!

Date:

Company: Vodacom

Country: South Africa   City: Admin

Category: Telecommunications

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