When I worked for DD they took out a mobile contract for me in their capacity, to be used as a work phone. this bill was settled by DD each month.
In the event that I spent more than my limit, my own banking details were put on the contract, so that I would automatically settle the bill. I was NOT happy with this arrangement at the start, but was assured that it would only occur if I overspent.
I left this company in January 2013 - and returned this company mobile to them. This month I see that the entire bill has come off my account. Prior to leaving, I telephoned Nashua and asked that my billing detail be removed from this account, that I was leaving - I was assured that there would be no problem.
There is a problem, I see that there is a debit against my account this month for the original contract amount.
I need someone to contact me immediately - I need this amount reversed immediately, and I need immediately for you to remove all reference to my banking details, I consider that you have this information illegally.
If I have no confirmation of successful credit of this amount, and removal of my banking details, I will go directly to the Ombudsman
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