Most pathetic service ever from MTN customer service department. I raised a query about 2 months ago and it is yet to be resolved, it seems to have just gone around in circles with no real explanation.
Have been given reference after reference and no one seems to understand what my actual query was.
Maybe one day MTN will give decent customer service to people who have been with the network for over 10 years!!!
If anyone from MTN reads this here are 2 of my reference numbers lets see if something can be done
REQ:2206574
REQ:2357045
I will supply no further information to MTN as I have done more than is already required from my side with no feedback from MTN side.
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