AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Query not logged | #215292

Mtn
Query not logged

So I have phoned MTN SP (808) on Sunday morning to log a query on my account and spoke to the above mentioned person and was told that she has logged the query for the network department to sort out and was never given a reference number. On Monday night this is still not fixed so I had to follow up again and spoke to Mpho Mosipo that advised me that it was never logged WOW MTN what service so thanks to Mpho as she did logged the query as she gave me a reference number Thanks for the great service from Mpho GOLD STAR * for you BUT MTN needs to jack up there service no wonder you loosing so many customers...

Date:

Company: Mtn

Country: South Africa   City: Call Center

Category: Telecommunications

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