AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - NO RESPONSE WITHIN 24-72 HOURS | #157923

Cell C
NO RESPONSE WITHIN 24-72 HOURS

I SENT AN E-MAIL ON 10.07.13 TO CELLC AND COPIED THE ESCALATIONS DEPARTMENT IN REQUESTING FOR MY JULY STATEMENT TO BE SENT BY CLOSE OF BUSINESS. I RECEIVED IT TODAY 14.07.13, DESPITE THE FACT THAT THEIR AUTOMATIC RESPONSE AS FOLLOWS: "Good day
Thank you for your email. This is an automated response, please do not reply to this email. Due to the high volume of emails we are receiving we will respond to your query within 24 to 72 hours." IT IS 96 HOURS LATER!!!

Date:

Company: Cell C

Country: South Africa   City: CUSTOMER SERVICES

Category: Telecommunications

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