Hello Peter Iam Hendrik Wolmarans
I purchased a data contract with MTN. there is no coverage in the area where i stay NOT MY FAULT they said i will have coverage. I canceled the contract and on the
1Nov 2012
I returned the 3Gmodem and sim to Morne at Brits Mall MTN shop.
But MTN keep on deducting money of my bank account. When i phone they hold the line long or throw it This is going on now for three months
I dont get any joy out of them.and loose money that I dont have nothing to show for
Incident dates
MTN keep me on the line for over an hour between customercare, coverage help desk and cancelations with no results each time I phone.
ref nr's as follow 1 nov 11 Zaire customercare ref 93512682
4 jan 13 ref nr 9547275 Xolandi coverage, Ziznjele coverage, Neo cancelations
in between the phone was throne 3 times by lebogo, Frieda and Mbolokazi
10 jan 13.ref nr 0049247 Customer service Neo Cancelations, Andy coverage who said he will phone me back
He did not phone me yet.
Sim nr 0786458155 Numbers i phoned 0831808 / 0839001212 Account nr A4167040
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