AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - VOICE MESSAGE PROBLEM AND CANNOT SPEAK TO ANYONE!! | #153491

Mtn
VOICE MESSAGE PROBLEM AND CANNOT SPEAK TO ANYONE!!

About 2 weeks ago, I suddenly couldn't pick up my Voice Messages and when I tried to access my Voice messages, my cellphone says "you have reached an invalid number". This is still the case. I have called the MTN call centre about 8 times and every time end up getting cut off. I am on Pay as you go - not contract. There seems to be no valid Pay as you go Call Centre Number - it either cuts you off or you listen to an endless stream of commands and you cannot speak to a consultant I went to my Nashua Mobile shop today and the guy suggested I go to an MTN shop as it's a network thing and not a phone thing. Guess what - I went to the nearest branch and it's closed for renovations. This is totally unacceptable. I mean it really is totally unacceptable.

Date:

Company: Mtn

Country: South Africa   City: Call Centre

Category: Telecommunications

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