AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Data Bundle Expiry Daylight | #147263

Vodacom
Data Bundle Expiry Daylight

I am currently unemployed and because I live outside of town I rely on the internet for job searching. Because of previous costs of using the internet I purchased prepaid data bundle. Because of past experience of being charged high rates when my data was finished and then being charged for data usage on my normal top up account was very high I purchased prepaid data bundle. Now with 1.25 GB left my bundle has just expired and I lose it all!! I find this ridiculous!!! I have no way of knowing or being able to estimate what my usage will be with the various sites I go onto as well as e-mail and other communication that is necessary for my job-seeking! Now, with no job and no income I am FORCED to purchase further data to continue my job-seeking. As a single mother with no other income, I can barely afford groceries!! Now after just trying to ensure that I will have enough data to enable me to continue with searching for jobs I am robbed of the only means I have at my disposal to do this!!! I don't have money for petrol to ride into town every day and pay internet cafe's to use the internet!! It's ridiculous and darned unfair!! What right does Vodacom have to just take it away?!?!

Date:

Company: Vodacom

Country: South Africa   City: Port Elizabeth

Category: Telecommunications

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