Vodacom
No response to claim

I am not satisfied with this response. I will change all my accounts to a different service provider. Why request information from me if they are not going todo anything about my problem.

Good day Mr Parkin

In order for us to access your account, please provide the following information.

1. Bank name and account type
2. Statement and invoice address
3. VSP account number

Please be advised that this information is being requested for security reasons only.
Minutes cannot be converted to Prepaid airtime.
You are required to use all your minutes as there is no carry over to July.

Regards,

Chevon Naidoo