HI WENZILE/NOMONDE...
REF:2322596
I AM SURE YOU ARE WELL... PLEASE FORWARD TO YOUR CEOS OFFICE AND NO ONE SEEMS TO UNDERSTAND SIMPLE ENGLISH..NO FEEDBACK FROM YOUR STORE AS PROMISED SINCE SATURDAY.
YOUR RESPONSE TO MY QUERY... THIS IS MY 4THPOSTING ON HELLO PETER OF MTN AND SO FAR YOUR RESPONSES ON 3 OCCASION WERE THE SAME IN THE PAST MONTH... DO YOU PERHAPS COPY AND PASTE THE SAME NONSENSE ON EVERYONES QUERIES... THATS WHAT YOU HAVE DONE ON MINE... PERHAPS YOU TOO BUSY... SO PLEASE CAN I ASK THAT YOU FORWARD MY COMPLAIN TO MTN GROUP CEO SIFISO DABENGWA OR MTN SA CEO ZUNAID BULBULIA TO LOOK AT MY QUERY... PERHAPS THEY HAVE THE ABILITY TO PAY ATTENTION TO DETAIL AS TO WHAT THEIR CLIENTS HAVE TO SAY OR PERHAPS MTN JUST DOESNT VALUE THE TENURE OF CLIENTS.
IT WILL BE VERY INTERESTING TO SEE IF A RESPONSE IS RECEIVED FROM THEM OR THEIR OFFICE..
Hello haroun,
We apologise for the delayed response and for any inconvenience this may have caused.
We note that you may not be completely satisfied with the response however, issuing of refurbished handsets is a trade agreement with the manufacturer in accordance with their set standards and mandate on all devices.
Thank you
Wenzile
REQ
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