An EFT payment of R479 was made on the 22 May 2013 towards the account 0737576664 but the reference number was not included on the EFT. I then sent a proof of payment on the same day and I did receive confirmation that this was going to be resolved by Phyllis Nlhapho.
I made another EFT payment of R479 on the 30th May 2013, but my service got suspended 2 weeks ago. When I called to enquire I spoke to Amanda Aladi who said that the payment made on the 22nd is not reflecting, so I sent her proof of payment again.
Till today I have not received any feedback or response, yet my service is still suspended when I have provided proof that I have made the payments. Perhaps MTN should inform me that they don't value or require my customer account and I will make the necessary means.
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