AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - DISGUSTING!! | #134375

Mtn
DISGUSTING!!

I lost my phone on the 17th of March. I called theMTN call center to block the handest. I went to the police station to report it misplaced for the insurance people.

IMEI: 351602056921842
Handset: Blackberry 9360
BBM PIN: 2A116A6F
Case number: 17/04/2013
ITC: 13592516

Today a friend of mine sent me a request on BBM by mistake. To her surprise, that person accepted my BBM request and started chatting to my friend.

I am fuming as I lost this phone earlier this year. My insurance hasnt paid me out or replaced the handset due to neglijance from Edgars Staff so now they are refusing to replace the handset.

This person is in Nigeria, and has all my information on the handset. Luckily i changed my passwords to all emails. I even had blackberry protect on it to trace my phone!!

BLACKBERRY and MTN I want to know why is this person using my phone. He is in Nigeria and you could not stop them using my phone.

I want a new handset from you this is not on! Please test this... u will see he is using my phone right now. His name is Valentino. My bbm pin is 2A116A6F.

I used to use this email with my [Email Removed] address!

Please look into this!!!

Date:

Company: Mtn

Country: South Africa   City: Johannesburg

Category: Telecommunications

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