AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Two Weeks and NO one has contacted me | #130459

Vodacom
Two Weeks and NO one has contacted me

So the story goes on - two weeks now and still it's me phoning in me trying to solve the problem.

When I call they can't help so they say they will add a note to get someone to contact me NEVER HAPPENS!!! Still waiting.

Called this morning Data Centre asked for assistance the consultant advised me he cant not assist I must call the billing department - MY QUERY IS THE DATA USAGE!!! He says he can't help so then I phone the billing department and guess what THEY CANT HELP SO WHO THE CAN HELP ME???

Even writing the complaints DONT HELP VODACOM JUST RESPONCE LIKE COMPUTER GENERATE SYSTEMS A CONSULTANT WILL GET BACK TO YOU HELLO IM WAITING ITS FRUSTRATING

ALL I WANT TO DO IS GET FEEDBACK IS THAT SO HARD???

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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