AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - Cancellation | #127842

8ta / Telkom Mobile
Cancellation

I have tried to cancel my contract with 8ta 6 times now. 4 times in a branch in menlyn, once telephonically and then finally via email! All to no avail! My contract term has ended and I haven't used the data for 6 months! The debit order still goes off every month! I even have a reference number but every time I talk to someone the story is the same, send an email with your Id number and reason for cancellation. I can no longer beg for service and I will now approach my CP lawyer and go after every premium deducted since my first cancellation attempt! How difficult can this possibly be? If I receive no response from this I will spare no expense in making life as difficult for them as they have made it for me!!! Disgusting service! Reference number 5985722

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Gauteng

Category: Telecommunications

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