I received the below from Nashua Mobile on the 13/05/2013 with regard to a complaint, I still have not heard a word from you. Who is your regional manager? I had the regional manager, Ivan Govender, contact me before I lodged the Hello Peter complaint. He was the only once who was helpful and customer orientated, true as nuts the next day when I e-mailed him I got an auto-response that he no longer works at Nashua Mobile.
Your service gets increasingly more shocking, I am due for upgrade this month and unless someone is willing to rectify this I will most certainly be moving to a service provider who won't cost me time and money and actually has the courtesy to address and rectify the problems they have caused.
'Hello GLing,
Thank you for your comments.
We believe your concerns have been escalated to the regional manager to address and provide feedback to you.
We sincerely apologise for the inconvenience this matter has caused.
Kind Regards
Samantha S
Nashua Mobile'
So, grow a pair and sort this out.
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