AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Worst customer service ever!!! | #120750

Autopage
Worst customer service ever!!!

To everyone who request upgrades from Autopage... good luck on getting your handset!!!
I requested an upgrade in Feb already and is still waiting. It's really amazing how many different excuses they have when you call them, like: "The phone has been invoiced and you will receive it within 2 - 5 working days, we moved our warehouse, we have a new courier company, we will investigate and call you back, " ect. They have no follow-up procedures in place. And when I finally got the handset in April... it was the wrong one. Their empty promises and pathetic service is what they are known for. I have since then requested them to cancel my upgrade as I no longer feel want it. I dont see why I have to pay for the nauseous service they give. BTW, I havent heard anything after I requested that my upgrade be cancelled.
I dont ever want anything to do with Autopage and I will tell everyone I know to stay away from doing business with them... unless you actually want the WORST service ever. The only response you ever get is an automated response.
Good luck to everyone still waiting on upgrades ;)

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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