AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - The service and call back NON exsistant | #118815

Mtn
The service and call back NON exsistant

Did an upgrade over the net on MTN web page, phone gets delivered, but then had to do a sim swap because the new phone takes a micro sim... well that was where the problems started... 4 days on and it still doesnt work after the retentions dept telling me its done its done its done... now they tell me something i have been telling them for 3 days... the sim is damaged. It has taken me 4 days for them to tell me this however it took them 2 hours... if that to suspend my old sim... so been without a phone for 4 days... trying to run a business... PATHETIC

Date:

Company: Mtn

Country: South Africa

Category: Telecommunications

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