Hi there,
I posted the below regarding bad service. I then got a response saying that 8ta have sent me an email. I haven't received anything? Is this an attempt to make the problem go away? Try calling
I applied for a Telkom/8ta Simple plan on 2012-09-05. I received a message and looked on the website and both said that I will have my adsl and 3G service by 15 November 2012. I have still not received anything.
By the time I receive anything (if that ever happens) the Telkom simple plan will not be a special anymore and probably not exist. All the advertisements say that you will have everything in a few days and I feel that this is false advertising.
I will wait another week before cancelling as it seems this is a waste of time.
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SUPPLIER'S RESPONSE 8ta Time and Date 12:08:29 | Mon 7 Jan 13
Hello hendrik2984,
Thank you for your post.
Kindly note that we have sent you an email.
We apologise for any inconvenience caused.
Regards,
8ta Social Media
UPDATED RESPONSE 8ta Time and Date 16:42:25 | Tue 15 Jan 13
Hello hendrik2984,
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Regards
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