AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - No feedback from Telkom after they promised some | #83378

Telkom
No feedback from Telkom after they promised some

I posted about telkoms lack of delivery in my area last year -
SUPPLIER
Telkom
INDUSTRY Telecommunications
BRANCH / AREA Wychwood COUNTRY South Africa
TIME / DATE 10:37 Wed 19 Sep PERSON RESPONSIBLE new application
CUSTOMER jet2588

Telkom promptly replied with -

Hello jet2588,

Thank you for your post to HelloPeter.

Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will provide you with feedback.

We apologise for any inconvenience caused.

Regards
Escalation Team
[Email Removed]

But Lo and Behold, it is now April 2013, and we have yet to hear a whisper of feedback from Telkom.
It seems that the prompt (and template-like) response we received promising feedback was a lie, nothing more than a half hearted attempt to save face on this website. Yet another broken promise.

Date:

Company: Telkom

Country: South Africa   City: Wychwood

Category: Telecommunications

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