AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Bad Customer Service | #115694

Mtn
Bad Customer Service

Hello, I called MTN today because my android wouldn't sync with the internet, I got through to a customer service who wasn't really helpful, I asked him to call me back on a different MTN number and walk me through the steps manually, he responded that "He wouldn't be able to because they have no outbound phones on the floor & that lets not do this now, and that I mustn't be difficult" This is not the type of service I expected from my service provider. My phone is still not working after I assured that 80% of the time it works. Please rectify this.

Date:

Company: Mtn

Country: South Africa   City: Call Centre

Category: Telecommunications

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