I am currently behind on my payment, I accept that. They didn't debit my account for months, I accept that. I received a call from their legal department which was fair since I did owe them money. The problem I had was the fact that the charges they wanted me to accept to try and settle the issue. At first they called it equipment charges but after we debated the issue they said they were penalties. If I am months behind in payments why do you ask for payment on services I never received and settlement terms that are double what I signed up for. I also asked for a copy of the conversation I had with the consultant and I was refused. "Our lawyer will call your lawyer" that was really in bad taste. I still would like to pay what I owe but not under the gun.
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