On Friday the 10th I asked to speak to a credit controller that is handling my account. I was told they do not take phone calls and a email was sent for them to contact me.
I stressed to them it was urgent, on Friday afternoon I had to phone in again and they sent another email
on Monday the 13th i still had no phone call so I phoned in again only to be told again that I cannot speak to them and yet again another email was sent
where is the customer service, how many emails need to be sent for them to treat this as urgent and at least have the decency to call me back
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