Dear Neotel
It has been 2 weeks with no response. I received this 2 weeks ago:
Query Type: Termination Request
Query reference number: SREQ_50628256
Please note your termination request has been sent to Retentions department and a consultant will be in contact before terminating your account.
Regards,
Lwazi Zwane
CONSULTANT: E-HELPDESK
Nothing received after that!! Contact me by email only. I want everything in writing.
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