I am such an!! When I opened my contract I asked the agent if I can add a bundle to my internet usage and he said - NO. Ok didn't think it would be the end of the world and asked what will happen if I go over my monthly usage and with a big smile on his face he said - Don't worry about that!! Our internet rates are one of the lowest in the country, only about 20c per MB.
Got my bill this month - R1001.52. I freaked out! When I queried it they told me it was because of the internet and that they charge R1.00 per MB.
As a customer they didn't even let me know I can now buy a bundle - nope they just take as much money as they can. So so disappointing. I moved both my contracts over to Cell C and now I am just thinking it was so not worth it:( Just leaves a bad taste in my mouth and now that I have to renew the other one I am looking at other options...
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