AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom 10mb ADSL line extremely slow | #106643

Telkom
Telkom 10mb ADSL line extremely slow

My Telkom ADSL line completely died on Sunday evening, 05th May 2013 at around 22h00. I called in the next morning to log a fault.By the same evening the line was up again. However, the download speed has dropped drastically from a CONSTANT 950kbps to 90kbps. It has been two days now with this low speed. I called into the call center and was told this was not slow. I have a 10mb line! i am currently downloading as though I have a 1mb line. Telkom, i am paying you for a 10mb line so please sort this out asap! I am also less than 1km away from the exchange and i WAS getting extremely good speeds until the line dropped.

Date:

Company: Telkom

Country: South Africa   City: JHB, Winchester Hills

Category: Telecommunications

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