I SENT A REPORT PREVIOUSLY ON HELLO PETER AND TO DATE HAVE NOT GOTTEN PROPER SERVICE.
I WOULD LIKE TO KNOW IS THIS GOOD CUSTOMER SERVICE, MY REPORT WAS LODGED ON THE 22 APRIL 2013 TODAY IS 04 MAY 2013, WHAT IS YOUR SLA, TURN AROUND TIME FOR CUSTOMERS?
TO DATE YOLANDE NEL FROM YOUR LEGAL DEPARTMENT HAS NOT CONTACT ME AND I HAVE NOT RECEIVED PROPER FEEDBACK SINCE MY RESPONSE TO HER. DISAPPOINTED TO NOTE THAT A BRAND WE HAVE BEEN DEALING WITH FOR YEARS HAS THIS TYPE OF SERVICE TO OFFER.
And to note that these are your values, Disapointing.
Our values
Vodacom will be one of Africa's most admired companies.
VODACOM is a
winning company where everyone is imbued with a spirit to win, to be passionate in whatever we do, to be the best, to never give up, to work harder than anybody else, to know that our best is better than anybody else's best.
VODACOM is a
respected company where honesty, trust, good faith, and professionalism are the cornerstones of how we do business.
VODACOM is a
caring company that cares about what it does and how it does it, which is always fair, and that respects every single person. Sincerely caring about everything we do every minute of every da
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